Contact information

Contact us for assistance with Fisvato craft sets, acrylic puzzle suncatchers, decorative ornaments, assembly information, orders, delivery, returns, or refunds.

Store Name: Fisvato
Website: https://fisvato.com

Operated by:
Lu'an Chuanzhenyinxian Apparel Co., Ltd.

Business License Entity:
Lu'an Chuanzhenyinxian Apparel Co., Ltd.

Email:
service@fisvato.com

Customer Service Phone:
+1 5702571890

Registered Address:
Within Lu'an Kaidisidun Apparel Co., Ltd.,
Dingji Town, Yu'an District,
Lu'an, Anhui, China

Customer Service Hours:
Monday–Friday, 9:00 AM–6:00 PM,
China Standard Time (UTC+8), excluding public holidays.

Response Time:
We normally respond within 1–2 business days.

For order enquiries, include your order number and the email address used at checkout.

For damaged or missing pieces, identify the design and describe the affected component. Relevant photographs of the item and packaging are helpful where available.

Do not send full payment card details or unnecessary sensitive personal information.

Returns:
Contact us for the correct return instructions and destination before posting goods. Our registered business address is not automatically the return address.