Terms of service
These Terms apply to your use of fisvato.com and purchases from Fisvato, operated by Lu'an Chuanzhenyinxian Apparel Co., Ltd.
Using Our Store
You must be legally able to enter into a purchase contract or act under appropriate adult supervision. Provide accurate order details and use the website lawfully.
Products and Descriptions
Fisvato offers acrylic jigsaw puzzle suncatchers, creative craft items, and decorative ornaments.
Review the selected product’s dimensions, materials, piece count, assembly requirements, and package contents before ordering.
Acrylic is a different material from glass. A glass-like appearance, a translucent effect, or a design name does not establish that an item is made from glass.
Claims about handmade production, genuine sea glass, or other particular materials apply only where expressly stated and accurate for the specific product.
Assembly and Accessories
Some products require assembly; others are supplied as finished decorations.
Frames, stands, hanging chains, suction cups, hooks, adhesives, tools, and other accessories are included only when expressly listed in the package contents.
Follow the supplied instructions. Do not force pieces together or use an adhesive unless appropriate for the product and its instructions.
Appearance and Lighting
The appearance of a suncatcher depends on light, viewing angle, background, and placement.
Terms such as “glowing,” “radiant,” or “moonlit” in a design name do not mean the item has built-in lighting, produces projected images, or glows in darkness. Any powered lighting or glow-in-the-dark feature must be specifically identified in the listing.
Screen settings may cause minor colour differences. This does not excuse material differences from the product description.
Display and Care
Use suitable mounting hardware for the product, surface, and installation location. Check the attachment before display and periodically during use.
Follow the product’s stated indoor or outdoor suitability. Do not assume weather resistance, heat resistance, or suitability for every window or mounting surface.
Decorative items and loose craft components must be kept away from children and pets where they could cause injury. Follow all product-specific age guidance and warnings.
Prices, Payments, and Promotions
The currency, prices, available payment methods, shipping charges, and applicable taxes are shown before payment.
Promotions apply only under their stated conditions. Reference prices and savings must correspond to the actual offer.
Orders and Errors
If an availability, pricing, or description error affects an order, we will contact you and explain the available options. We will not increase a charge without your agreement.
If we cannot fulfil an order, payment for the affected items will be refunded.
Delivery, Returns, and Cancellation
Our Shipping & Delivery and Return, Exchange & Refund Policy explain processing estimates, tracking, cancellation, return conditions, and refunds.
Mandatory consumer rights remain unaffected.
Intellectual Property and Reviews
Website content belongs to its respective rights holders or is used with permission. Third-party references do not establish an affiliation or endorsement unless expressly stated.
Customer reviews must reflect genuine experiences. Purchase-verification labels should only be used when the purchase has actually been verified.
Responsibility and Applicable Law
Nothing in these Terms excludes obligations, liability, or consumer remedies that cannot legally be excluded.
Applicable mandatory consumer protections remain available regardless of any other provision in these Terms.
Contact: service@fisvato.com
Phone: +1 5702571890
Operator: Lu'an Chuanzhenyinxian Apparel Co., Ltd.